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Shopify integration
Shopify integration
Patryk avatar
Written by Patryk
Updated over a week ago

Maximize your online store's potential with LiveSession for Shopify. By integrating LiveSession, you gain invaluable insights into your customers' behaviors, helping you optimize their shopping experience, reduce checkout drop-offs, and ultimately boost your sales. This guide will walk you through the process of integrating LiveSession with your Shopify store, enabling you to unlock a deeper understanding of user interactions and improve business outcomes.

Benefits of integrating LiveSession with Shopify

  • Session Replay: Gain a clear view of your customers' browsing sessions, identify usability issues, and rectify bugs to enhance the user experience.

  • Funnels: Analyze the customer journey to pinpoint where potential customers drop off during the checkout process and take corrective action to increase conversions.

  • Dashboards & Metrics: Access comprehensive analytics on abandoned carts, top traffic sources, customer behavior patterns, and more to make data-driven decisions.

  • Heatmaps: Understand what captures your customers' attention by visualizing their interactions on your store, allowing you to enhance product placements and page layouts.

  • Event Tracking: Monitor specific actions within your store, such as order placements and cart updates, to better understand customer engagement and preferences.

Installing LiveSession on your Shopify store

LiveSession provides a seamless integration process with Shopify, allowing you to quickly start tracking user interactions and gaining insights to enhance your online store. Follow the instructions below based on whether you are a new or existing LiveSession user.

For new LiveSession users

  1. Log in to your Shopify account.

  2. Go to the LiveSession app page on the Shopify App Store.

  3. Click the "Install" button.

  4. Confirm the requested permissions to allow LiveSession to access necessary data from your Shopify store.

  5. After installation, you will see an options Create account or Login.

  6. Creating an account or logging into an existing one automatically redirects you back to Shopify, connecting the LiveSession app to your store.

  7. If you login to existing account:

    1. your Shopify store's domain matches a website already set up in LiveSession, the tracking code is automatically installed on that site.

    2. the domain doesn't match any existing website in LiveSession, you have the option to install the tracking code on any website or click "Create website" to automatically set up a new website in LiveSession matching your store's domain.

  8. Upon connecting, your Shopify store begins automatic event tracking, providing valuable insights into user behavior. To dive into this data, visit

Integrating LiveSession with Shopify empowers you with a deep understanding of your customers' online interactions, enabling you to optimize your store for better engagement, higher conversion rates, and increased sales. By following this guide, you can set up LiveSession on your Shopify store and start harnessing the power of detailed analytics and insights to drive your business forward.

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