LiveSession lets you watch your live users with almost no-delay streaming. Clicking on the "Go live" button, allow you to turn on the live preview:

To give you more information, we display if the user is active or the user's mouse isn’t moving (inactive), or the user is in another tab (unfocused):

This functionality and our customer support software integrations like Intercom, LiveChat, or Zendesk can make your support process easier.