What is Slack?
Slack is a messaging program designed specifically for workplace communication. Get real-time messaging through calls and chat.
How does this integration work?
Integrate LiveSession with Slack and get instant notifications about important events made by users. This integration sends notifications from LiveSession Alert to Slack.
How can I install this integration?
Find the Slack app in the marketplace.
Click the “Install now” button to add our app to your Slack account and follow authorization steps.
Go to Alerts and create your first alert by clicking “Add alert” button.
Private Channels
To use private channels with the Slack, you must go into each private channel in Slack and add the LiveSession app. For instructions on how to add the app to a private channel, read on!
Step 1
Go to your slack account. Open the private channel that you would like to use with the integration. Locate the icon in the upper right-hand corner with your picture or avatar. Click to open the channel menu. From there, click on the “Integrations” tab and select “Add an App”:
Step 2
Search for “LiveSession” to locate the LiveSession app. Click “Add” to add the app to your private channel.
You must repeat this process for each private channel that you would like to use with the Slack Integration.
Troubleshooting
If you still aren’t able to add the private channel to your integration recipe, you’ll need to remove LiveSession from Slack and then reauthenticate. Please check out this article for instructions on how to remove an app or customer integration from Slack. Once you’ve removed the app, follow the steps to set up the integration and/or add the app again.